Reservation Enquiries
Describe your general reservation question and ask whether it falls within the scope of our service.
Independent Travel Assistance
Booking.com-Related Reservation Assistance
Contact Reservations to discuss general travel reservation questions and learn about our independent assistance service for booking enquiries, changes and cancellations.
Reservations is independent and is not Booking.com's official customer service department.
Our Independent Assistance
Changes to Travel Plans
Discuss possible next steps for a reservation change. Options depend on the booking conditions and the relevant property's or provider's rules.
Cancellation Questions
Ask about independent assistance with cancellation enquiries. Cancellation terms, penalties and refund eligibility depend on your booking.
Service Information
Ask what assistance is available and whether any service charge applies before agreeing to proceed.
Important Booking Considerations
Review the cancellation and change conditions associated with your reservation. Property policies, payment arrangements, refund decisions and booking records are controlled by the relevant provider and the terms of your booking.
Reservations cannot guarantee that a property or booking provider will approve a requested change, cancellation or refund. Do not share passwords, one-time verification codes or unnecessary payment-card information with us.
Contact Reservations
Call to discuss our independent assistance service:
Email: info@reservationshelp.center
Address: 332 Tropical Isles Cir, Fort Pierce, FL 34982, USA
Independent Service Disclosure
Booking.com is referenced only to identify the subject of certain travel-related enquiries. Reservations is not Booking.com, does not claim to be its official customer service team, and does not imply an official relationship with it. For official support, use Booking.com's own website or app.